Camera Information
1. What type of digital camera does greenHDcameras offer for rental?
2. How large are the Memory Cards provided with the digital camera rental?
3. What type of batteries do you use?
4. What does HD mean? Is HD better?
5. Do all greenHDcameras take HD video?
6. How will my guest know how to operate the cameras?
Pricing Information
1. What is the price of the high definition digital cameras/videos?
2. What are your payment terms?
3. How does shipping work?
4. Will my digital cameras and videos be delivered on time?
5. Does greenHDcameras believe in offering the very best service it can provide?
6. What if one of my cameras does not work correctly?
7. What happens if I made a mistake on my order?
8. What happens if I ship the cameras/videos back late?
9. What happens if a camera or video is damaged, lost or stolen?
Getting Your Pictures/Photo Hosting Website
1. When can I expect to get the digital cameras and videos?
2. After my event, how long will it take before I can view my photos on-line?
3. Can anyone view the photos on my website?
4. How long will my photos and videos be kept available online?
5. How do I get my pictures printed?
6. Can I download full-size images and videos?
7. How will my guests have access to my photos and videos?
8. Can my guests add their own photos to my website?
9. Do my guests have to register at greenHDcameras.com to see the photos?
10. How can my guests obtain a CD or DVD with all the photos and videos?
11. What is the problem with traditional photography or film cameras?
CAMERA INFORMATION
1. What type of digital camera does greenHDcameras offer for rental?
We offer 2 Kodak EasyShare High Definition camera models. These digital cameras provide outstanding quality and value, and are simple to use. The digital camera models along with their specifications are as follows:
Kodak HD EasyShare Z1285
- 12 Megapixels
- 5X optical zoom, 5X advanced digital, total zoom range 25X
- High Definition (HD) resolution video features – ISO 3200
- Smart Scene mode; Digital image stabilization
- Schneider-Kreuznach Variogon Optical Zoom Lens
- 2.5 inch color display
Kodak HD EasyShare Z1485IS
- 14 Megapixels
- 5X optical zoom, 5X advanced digital, total zoom range 25X
- High Definition (HD) resolution video features – ISO 6400
- Smart Scene mode; Digital image stabilization
- Schneider-Kreuznach Variogon Optical Zoom Lens
- 2.5 inch color display
Both digital camera models are very user friendly and very easy to use. Simply point and click and the camera will do all the work! All your photos and videos will look like they came from a professional photographer with very little effort.
For additional information about these high definition digital cameras, please visit www.kodak.com and search the ‘Z Series’.
2. How large are the Memory Cards provided with the digital camera rental?
We offer two choices for Memory Cards, a 2GB SDHD or a 4GB SDHD memory card. Each customer chooses the memory card appropriate for their specific event at the time they place their order.
Here is an estimate of the number of photographs each memory card will store:
2GB Memory Card: 537 Photos
4GB Memory Card: 1,066 Photos
Video: On average these memory cards will take anywhere from 3.8 to 7.6 hours of video recording. The actual recording length will be variable based on the video’s compression/quality setting and type of subject being captured.
*** As with any battery-powered video, battery life is always the limiting factor. If videos are planned to be lengthy or multiple, we highly recommend renting a battery charger and/or AA lithium batteries. Most people will take a combination of pictures and video at their event, ensuring your batteries remain charged become a very important factor.
TIP: We recommend the 4GB memory card, which will allow you to take as many pictures as you want. It is also our recommendation that you do not delete any pictures during the event; you will increase your odds of getting a masterpiece shot by taking as many photos as possible. Since there is no film to develop, there is no price to pay for bad shots!
3. What type of batteries do you use?
Each camera uses 2 Energizer rechargeable nickel-metal hydride (NiMh) AA batteries. They last much longer than alkaline batteries and are more eco-friendly. Most point and shoot cameras come with a “brick” battery: a dark gray, lithium-ion rechargeable battery. The problem with this is that you can’t replace them when you’re at your event and you have to recharge the battery by plugging in the camera. This is unacceptable because you can’t shoot while the charging is going on.
Although rechargeable batteries are the best for the environment and what we recommend, if you ever need batteries for your digital camera, you can always go to the drugstore and purchase a set of photo lithium AA batteries. Even though standard AA alkaline batteries work in our cameras, you should never use standard alkaline AA batteries because it will only give a small amount of usage time.
Green Note: The disposable lithium AA batteries do not support the ‘Zero Waste Philosophy’, which manages the entire lifecycle of a product and packaging and strives to eliminate wastes. Therefore, we will send 2 sets of fully-charged rechargeable batteries along with each digital camera.
4. What does HD mean? Is HD better?
HD stands for ‘high definition’. High Definition is better because the picture is more ‘life-like’ due to more still photo frames per second (fps) and a higher resolution. Our videos have a resolution of 1280 x 720 at 30 fps. This offers a crisp, clear picture resulting in amazing video.
5. Do all greenHDcameras take HD video?
Yes, all 0f our digital cameras take high definition videos.
6. How will my guest know how to operate the cameras?
These cameras are really easy to use. Kodak cameras are known for being the industry’s easiest cameras to operate as well as for their high quality. greenHDcameras purchased Kodak’s high definition digital cameras/videos to provide an easy to use camera/video with amazing picture quality. Our cameras are as easy as “point-and-click”, and the results are outstanding!
Each digital camera has an attached instruction card explaining how to use them. Each camera comes set on the Smart Scene Mode, which will automatically do the “thinking” for you. This camera captures stunning photos without camera experience.
PRICING INFORMATION
1. What is the price of the high definition digital cameras/videos?
After extensive market research, we found that our customers want value in their digital camera rental business. In the table below, you will find our pricing as well as what is included with each digital camera.
- Digital Cameras: 12MP and/or 14MP High Resolution Cameras
- Memory Cards: 2GB (up to 537 Photos) or 4GB ($1 extra) (up to 1,077 photos)
- High Definition Video
- Two sets of rechargeable batteries
- Also, if you rent more than 20 cameras you will receive FREE RENTAL of a Wolverine Flash 80 gigabyte (GB) memory card for your event. An $80 rental value for FREE!
Number of Cameras:
| 5-9 | $34.95 each | 5 cameras = $174.75 |
| 10-14 | $33.95 each | 10 cameras =$339.50 |
| 15-19 | $32.95 each | 15 cameras =$494.25 |
| 20-24 | $31.95 each | 20 cameras =$639.00 |
| 25-29 | $30.95 each | 25 cameras =$773.75 |
| 30-34 | $29.95 each | 30 cameras =$898.50 |
| 35+ | custom pricing | 35+ Please Call for cost |
2. What are your payment terms?
We accept all major credit cards through a third party vendor. The third party vendor we use is PayPal. A $75 refundable deposit is required to reserve your cameras and equipment in quantities under forty (40). If more than (40) cameras are rented, we require that you make a 10% refundable deposit at the time of the order. The remaining balance will be charged to your credit card the day your cameras are shipped. If you change your mind, please inform us at least 30 days prior to your event for a full refund. Refunds will not be granted less than 30 days prior to your event.
3. How does shipping work?
We ship anywhere in the United States. We deliver the cameras to you in a reusable secure case via UPS. Someone must be present to accept delivery of the order. For return shipping, we will provide you with a pre-paid, pre-addressed label. All you need to do is affix the label to the case and drop the shipment off at any UPS location. UPS drop-off locations can be found at: www.ups.com/dropoff.
4. Will my digital cameras and videos be delivered on time?
Your digital cameras and equipment will arrive at least one business day prior to your event. If you need your equipment earlier than one day prior to your event, please be sure to request this on the order form. If your cameras or equipment have not arrived the day before your event, we will overnight a replacement to you.
5. Does greenHDcameras believe in offering the very best service it can provide?
Your satisfaction is of the utmost importance to greenHDcameras. If you are not completely satisfied with your experience, please contact us before greenHDcameras uploads the photos/videos to the website.
6. What if one of my cameras does not work correctly?
If this occurs, you will be refunded the price of a single camera from your order. Example: If you rented 20 cameras and 1 of those cameras did not work properly. We will reimburse you for the camera at your camera rental rate. (e.g. $31.95)
7. What happens if I made a mistake on my order?
We cannot modify orders after they are placed. However, there is a chance we’ll be able to catch the order before it processes if you contact us immediately after you place the order and ask us to change it to reflect the correct information.
8. What happens if I ship the cameras/videos back late?
Because this is our business and we can’t rent our cameras/video out without our equipment, we need to make sure we receive them back in a timely manner. Therefore, we have a late fee of $5 a day, per camera until day 10. After day 10, if we have not received our camera /equipment back we will charge your credit card the Replacement Fee rate as mentioned below.
9. What happens if a camera or video is damaged, lost or stolen?
First, we can give you a few great tips on how you can minimize the probability of losing the cameras or having the cameras stolen while in your possession. One way is to hand out the cameras to the people who you know and trust. Another way would be to keep the cameras at a central location at your event (e.g. D.J. area, hostess station, etc.) and have someone check the cameras in and out with a sign-in sheet.
As far as damage control, we realize a few scratches here and there will happen but the cameras have to be sent back in good working condition and the lens cannot be scratched. This is our business and if we can’t provide you with the same great high definition products we won’t have our business anymore. If you are concerned about a camera getting broken, you can always purchase a “Damage Waiver” for the cameras at $7 per camera. This provides coverage so long as the cameras are returned.
We offer customers the option to purchase a “Damage Waiver”, which exempts them from financial liability as detailed in the waiver. Customers who have not purchased the “Damage Waiver” will be held responsible for all expenses relating to the repair or replacement of the equipment, whichever is less. The equipment must be returned to qualify.
Lost, stolen, and not returned is different. In the event that the digital camera or other equipment is lost, stolen, and otherwise not returned, the renting party will be responsible for expenses relating to the replacement of the missing equipment. (Please see below for replacement fees) The equipment will be deemed not returned after ten (10) business days have lapsed following the conclusion of the rental period.
Replacement fees are as follows:
- $375 per camera
- $175 per case
- $200 per 80GB Portable data storage Memory Card
- $25 per 2GB Memory Card
- $50 per 4GB Memory Card
- $100 per 8GB Memory Card
- $35 per (2GB, 4GB) Memory Card Reader
- $45 per (8GB) Memory Card Reader
- $25 battery charger
- $10 per set of premium batteries
GETTING YOUR PICTURES/PHOTO HOSTING WEBSITE
1. When can I expect to get the digital cameras and videos?
You will receive the cameras/videos at least one business day prior to your event and we expect for you to ship the cameras back to us within the next two business days. Business days are Monday through Friday, excluding holidays. An example is if your event was on Friday, you would need to ship the cameras back on the following Tuesday. If you would like to extend the time you have with the cameras for a rehearsal dinner, etc., just let us know so we can make the appropriate accommodations for your event. Please see our ordering page for more information.
2. After my event, how long will it take before I can view my photos on-line?
greenHDcameras guarantee a quick turn-around-time to get photos and videos up on the website once we receive them back. Please allow 3-5 business days to view your photos online.
3. Can anyone view the photos on my website?
greenHDCameras gives you an option to review the digital photos and videos prior to your friends and family. We are sensitive that you might not want all of them to be submitted for public display on our website. You are the only one who can give your guests the option to see your website by letting them know the website password to access your site.
4. How long will my photos and videos be kept available online?
We will keep your event posted for a minimum of 90 days or 3 months. If you are interested in extending the length of hosting time, we can make arrangements for the necessary time, as well as if you want your photos removed earlier.
5. How do I get my pictures printed?
greenHDcamera.com gives you and your guests many options for your photo and video developing. Your photos and videos will be hosted at Smugmug.com. Smugmug’s prices vary by photo size. Remember because the photos are digital, you won’t pay for blurry or bad pictures. If you feel you can get it cheaper somewhere else, go ahead and use your archive CD to print somewhere else.
6. Can I download full-size images and videos?
Yes, greenHDcameras offers full-size downloads and video, unlike some other sites.
7. How will my guests have access to my photos and videos?
You will be given an online event password. You are in control of who you want to see your photos and videos. As a safety feature of our software, we give you the option to review and check off the photos first before others view them. This is also true with your friends and families contributing photos and videos too.
This preview process is a default mechanism during the ordering process. You have the ability to review the digital photos and videos before they are available for others to see, by checking the preview option when ordering your cameras.
8. Can my guests add their own photos to my website?
Yes, there are two ways in which your guests can add their pictures to your photo gallery.
- Your guests can upload their photos to your gallery at your website with your password code, or;
- You can rent, along with your cameras, a high capacity FlashPac memory card (80GB). This would give your guests an opportunity to upload their cameras photos and videos AT your event.
What a great benefit of knowing you got all the photos and videos from your friends at your event. Furthermore, your website will be ready with everyone’s photos and videos added.
The cost for renting the large capacity 80 GB drive is $80. This is a great deal! The cost includes renting the drive, and we handle all the uploading of the entire 80 gigabytes of data from your guest’s cameras.
9. Do my guests have to register at greenHDcameras.com to see the photos?
No, you will give your guest’s a password to gain access your photos online.
10. How can my guests obtain a CD or DVD with all the photos and videos?
Once the pictures are uploaded from the cameras and videos, you will be able to order archive CDs and DVDs of your event. One archive CD is included in all event packages.
$9.95 per each additional CD.
$29.95 per each DVD.
11. What is the problem with traditional photography or film cameras?
The actual process of taking a photo is not an environmentally harmful process, especially in natural light. However, developing the photographs uses the most resources, and possibly hazardous chemicals. If chemicals such as bromine, acetic acid, iodine, lead oxalate, formaldehyde, ethylene diamine, silver nitrate, silver, and mercuric chloride, are not properly disposed of, they end up in sewage systems, and can contaminate soil and groundwater.
